Company recognized in Leadership Development category for its innovative Manager Development Program

Cross River Bank (“Cross River”), a technology infrastructure provider that offers embedded financial solutions, announced today the company has won a coveted Bronze Brandon Hall Group™ HCM Excellence Award^® for excellence in the Leadership Development category.

Recognizing the best practices for initiatives in Learning and Development, Talent Management, Leadership Development, Talent Acquisition, Human Resources, Sales Performance, Diversity, Equity & Inclusion, and the Future of Work, the Brandon Hall Group™ HCM Excellence Awards^® honored Cross River with a Bronze for its Manager Development Program. In 2023, Cross River won the Bronze Award for Best New Hire Onboarding Program for its ‘I am CR,’ and in 2022, the Company received the Gold Award in Leadership Development for its Leadership Summits.

“We are delighted our Manager Development Program, giving our Cross River leaders the opportunity to experience best-in-class management practices, was recognized for the Bronze award in Leadership Development,” said Bernard Garrigues, Global Chief People Officer at Cross River. “Our third Brandon Hall Group™ HCM Excellence Awards^® recognition, this is a true testament to our unwavering commitment to investing in our employees’ success through development as a cornerstone of our business prosperity.”

Replete with studies, research, philosophy, real life stories, and cross-industry trends, Cross River’s Manager Development Program built eight critical people-management skills and provided guided tools for managers to better improve performance, communication, delegation, efficiency, inter/intra departmental collaboration, accountability, and overall leadership qualities like empathy, compassion and leading change. Concepts were interactively introduced to participants and included opportunity for reflection, discussions and incorporated assignments to be conducted in-between group lessons. Cross River Executives led by example, attending sessions and maintaining the global participation rate of 98 percent across every department and each level of management. Further, the measurable impact following the conclusion of MDP was felt by participants themselves, 87 percent of whom reported significant improvement in their skills and behaviors, as well as by their direct reports, 70 percent of whom noted a significant improvement in their direct manager’s skills and behaviors.

“Excellence Award recipients have consistently demonstrated their commitment to employee growth and well-being through innovative human capital strategies. These organizations have implemented HCM programs that drive outstanding business results and create a positive and empowering work environment. Our rigorous evaluation process has confirmed these programs as industry-leading in their effectiveness and impact on employee satisfaction,” said Brandon Hall Group™ Chief Operating Officer Rachel Cooke, HCM Excellence Awards^® program leader.

Entries were evaluated by a panel of veteran, independent senior industry experts, Brandon Hall Group analysts, and executives based on alignment with business need and environment; program design, functionality and delivery; adoption, integration, user experience, innovation and creativity; and overall effectiveness, impact and measurable benefits.

“Our award recipients demonstrate an unwavering commitment to excellence in human capital management,” said Brandon Hall Group™ Chief Executive Officer Mike Cooke. “This year, we’ve witnessed some of the most groundbreaking applications of HCM strategies in our organization’s history. Many of these innovations leverage cutting-edge technologies and foster unprecedented levels of cross-functional collaboration, resulting in remarkable improvements in operational efficiency and employee engagement.”

About Cross River

Cross River provides technology infrastructure powering the future of financial services. Leveraging its proprietary real-time banking core, Cross River delivers innovative and scalable embedded payments, cards, and lending solutions to millions of consumers and businesses. Cross River is backed by leading investors and serves the world’s most essential fintech and technology companies. Leading the industry, Cross River is reshaping global finance and financial inclusion. Member FDIC. Find out more at www.crossriver.com.

About Brandon Hall Group™

Brandon Hall Group™ is the only professional development company that offers data, research, insights and certification to Learning and Talent executives and organizations. The best minds in Human Capital Management (HCM) choose Brandon Hall Group™ to help them create future-proof employee development plans for the new era.

For over 30 years, we have empowered, recognized and certified excellence in organizations worldwide, influencing the development of over 10 million employees and executives. Our HCM Excellence Awards® program was the first to recognize organizations for learning and talent and is the gold standard, known as the “Academy Awards of Human Capital Management.”

The awards recognize the best organizations that have successfully developed and deployed programs, strategies, modalities, processes, systems and tools that have achieved measurable results. We are honored to receive applications from organizations worldwide ranging from small, medium, large and global enterprises to government, not-for-profits and associations.

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