New agency-style market research team allows customers to scale research programs on-demand

Alchemer, a global leader in experience management and enterprise feedback technology, today announced the launch of Alchemer Research Solutions, a full-service market research team available to help customers quickly expand and scale their research capabilities to ensure they get the insights they need.

Led by long-time industry veteran, Brian Henley, Alchemer Research Solutions extends an organization’s capabilities by handling elements pre-, during- or post-survey activities or by managing an entire project from concept to analysis.

“Customers often find themselves short on time or skill when it comes to writing the survey, fielding it, or uncovering the ‘Aha!’ in the analysis,” said Henley, Vice President of Research Solutions at Alchemer. “Our team is a plug-and-play option to get research support that’s perfectly tailored to customer needs.”

Unlike other offerings in the market that may not allow customers real-time access or insight into the mechanics and raw data, any research done through Alchemer Research Solutions uses the customer’s Alchemer account to execute the survey. This means customers can access the survey, make adjustments, and view responses in real-time.

This new offering expands on the highly popular Alchemer Panel Services, which gives businesses access to more than 200 million respondents in more than 100 countries to find the exact audience they need.

“The time savings and data quality that we see with Alchemer Research Solutions has been exceptional and continually exceeds our expectations,” said Robert Coleman, PhD, Director of Research and Thought Leadership at Dale Carnegie. “They match our research needs with the right audiences and their team manages all the details along the way.”

Alchemer Research Solutions is another example of Alchemer’s continued investment in supporting the needs of customers. The company recently released updated crosstab reporting capabilities that make report building twice as fast and make visualizing high-level trends easier. Alchemer also recently released the ability to combine multiple surveys into a single report providing views across audience segments, timeframes, and touch points.

Visit www.alchemer.com/research-solutions/ to learn more about Alchemer Research Solutions.

About Alchemer

Alchemer offers the world’s most flexible feedback platform that allows organizations to hear from their customers and employees in the moments that matter most. By integrating into the systems organizations use every day, Alchemer keeps feedback in the hands of the people who can immediately take action and close the loop. Alchemer serves more than 13,000 global marketing, CX, HR, and market research customers, including many Fortune 500 companies. Alchemer is a KKR portfolio company.

For more information about Alchemer, visit www.alchemer.com.

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