Compelling customer reviews about the AI-powered Responsive Platform reveal why it is the solution of choice for Strategic Response Management

Responsive, the leader in AI-enabled Strategic Response Management (SRM) software, today announced that it has been ranked #1 in Global RFP Software for 22 consecutive quarters by G2, the world’s largest and most trusted software marketplace. In addition, Responsive ranked #1 for RFP again across Enterprise, Mid-Market and Small Business in the Summer 2024 Grid® Reports.

Overall, Responsive ranked #1 in 16 of G2’s Summer 2024 Grid Market reports, most notably in the Proposal category. Today, nearly 2,000 companies worldwide rely on the AI-powered Responsive Platform to manage their responses to RFPs, RFIs, security questionnaires, due diligence questionnaires, ESGs, and other information requests. To date, Responsive has enabled customers to manage more than $500 billion in opportunities through its Strategic Response Management platform.

The challenge of responding to information requests extends beyond bid and proposal teams to sales, marketing, procurement, IT and security–almost every function in a company. Recently, Responsive showcased its AI-powered SRM platform as part of its Responsive Spring 2024 Release, enabling teams across an enterprise to easily respond to myriad information requests. In addition, the company launched Ask Responsive, available in Beta, which provides users with fingertip access to trusted AI-generated content through an interactive chat guide.

“We strive every day to deliver significant value to our customers - helping them grow faster with lower risks while delivering better experiences to their employees and end-customers,” said Ganesh Shankar, co-founder and CEO, Responsive. “We deeply appreciate this recognition from G2 and especially our customers who took the time to complete reviews of our platform. Our goal is to remain at the forefront of delivering the industry’s most compelling, complete, AI-enabled SRM platform."

“Responsive has once again been identified as a Leader in the RFP category’s Enterprise, Mid-Market, and SMB Grid reports for Summer 2024 by G2, the world’s largest and most trusted software marketplace. This recognition is based on its category-leading satisfaction score (98.8), overall G2 score (97.4), market presence score (96), and high levels of customer support,” said Nathan Calabrese, Research Principal, G2.

Responsive continues to lead the SRM industry by responsibly incorporating AI into its platform to automate response workflows and leverage company knowledge in order to deliver more value to its customers.

Recent G2 Reviews on the Responsive platform include:

“The Content Library feature with the new AI Assistant has been revolutionary for my workflows. I can quickly generate high quality responses in the format of my choice, much like the famous AI tools out there but specific to my organization. Even without [Ask Responsive], I can save so much time searching for previously entered responses, which we validate and have moderated internally.” - Verified User in Computer Software, Enterprise

“Responsive is an excellent solution to store and look up previous responses for RFP Q&A. The Projects setting allows multiple stakeholders to collaborate on specific projects seamlessly while accessing suggested responses from previous RFPs, and the AI Assist feature allows my very lean team to create responses from questions that do not already have a response based on the previous Q&A pairs we have. These features allow for great efficiency - team members aren't recreating the wheel for each response, and AI Assist works as a wonderful base for members to then personalize the response.” - Kristina A., Mid-Market

“Since the founders are from a proposal/RFP management background, they have [added] essential features like content management, proposal/questionnaire management through projects and GenAI capabilities within the platform. Overall, a handy tool if implemented correctly. Once the content repository and the review cycles by SMEs are set, you will have no problem maintaining an up-to-date database of responses. It’s quite easy to use and you’ll be able to adopt it within a few times of working with the tool. There is good technical support and post-sales interactions to help us with the best practices.” - Ram A., SMB

G2 Grid Report Methodology

The Grid® represents the democratic voice of real software users, rather than the subjective opinion of one analyst. G2 rates products from the RFP category algorithmically based on data sourced from product reviews shared by G2 users and data aggregated from online sources and social networks.

Technology buyers can use the Grid® to help them quickly select the best products for their businesses and to find peers with similar experiences. For sellers, media, investors, and analysts, the Grid® provides benchmarks for product comparison and market trend analysis.

About Responsive

Responsive (formerly RFPIO) is the global leader in Strategic Response Management software, transforming how organizations share and exchange critical information. The AI-powered Responsive Platform is purpose-built to manage responses at scale, empowering companies across the world to accelerate growth, mitigate risk and improve employee experiences. Nearly 2,000 customers have standardized on Responsive to respond to RFPs, RFIs, DDQs, ESGs, security questionnaires, ad hoc information requests and more. Responsive is headquartered in Portland, OR, with additional offices in Kansas City, MO and Coimbatore, India. Learn more at responsive.io.

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