- Infobird, a leading software-as-a-service (SaaS) provider of AI powered customer engagement solutions in China, is one of the few companies in China that has built a customer engagement SaaS on a cloud-native architecture, and has remained consistent with innovation and offering unique customer engagement solutions
- The company’s products and services ride on the backbone of their self-developed, cloud-computing structure, robotic-process-automation (“RPA”) machine learning, patented Voice over Internet Protocol (“VoIP”), no-code development platform, and other powerful technologies.
- Infobird is also pioneering a new product that is differentiated from standard private domain traffic tools, allowing enterprises with a large customer base to cost-effectively personalize and automate their services
Infobird (NASDAQ: IFBD) has consistently innovated and offered unique customer-engagement solutions. The company has made a name for itself by leveraging proprietary next-generation technology, a product of years of research and development (“R&D”). This has allowed it to stamp its position as a leader in the Software-as-a-Service (“SaaS”) industry, particularly in the Chinese market.
Infobird has been known to help companies manage the complete customer journey, starting from pre-sales activities to post-sale customer support. All this has ridden on the backbone of a…
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