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September 01, 2020 1:43pm
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Red Shield Reduces Stress With Online Claims Service

By: WebWire

Having a vehicle protection plan from Red Shield Administration to fill any coverage gap left by the manufacturer warranty and auto insurance policy can give any driver peace of mind. This can assure them of timely repairs and maintenance services from all the authorized car repair shops around the country.

The best thing about having a vehicle protection plan with Red Shield Administrations is that drivers can file their claims online through the company's recently unveiled online claims service. A good vehicle protection plan is crucial for any vehicle owner, especially if the manufacturer's warranty has already expired. However, if the policyholder does not know how to make a claim or feels like their claim is not being handled quickly, the whole experience can be stressful.

In a bid to boost customer confidence and improve the efficiency of the process of filing and processing claims online, the company has revamped the claims submission page. Customers can file their claims around the clock with the new online claim submission service. This means that drivers who need car maintenance or repairs can file their claims online at night, on weekends, and even during public holidays.

The company always has staff on standby to respond to claims relating to emergencies. For instance, if the customer's vehicle has broken down on the roadside, this will be treated as an emergency so that the claim will be approved instantly and a team sent to offer assistance. If the claim is rejected, a representative will get in touch almost instantly to explain the decision. Claims filed during work hours (5 AM-5 PM Mountain Standard Time) can be processed and approved on the same day, while claims submitted outside the official working hours and do not relate to emergencies can be handled on the next business day.

The process of filing a claim online through the company's website has been simplified to eliminate any confusion. The details clients must provide were reduced while the language was simplified.

Red Shield Administration has also provided an alternative option for filing claims. It is now possible to call in your claim. An emergency phone number has been provided on the website's claims page, which has simplified the process further. The company has also made several adjustments to its website to make it user-friendly and faster. Users are likely to notice all the changes while navigating the site.

With the recently revamped website, customers have more options as they can decide to submit their claims online or call the company to speak to a representative about their claim. This has taken all the stress out of filing a claim.

Red Shield continues to be an industry leader in vehicle protection plans. With these changes, the company is cementing its No.1 position in the industry. The company offers plans for all kinds of vehicles, including exotic vehicles and electric vehicles.

— WebWireID290739 —


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